Privacy policy

Privacy & Cookie Policy

Last updated: 22 May 2026

This Privacy & Cookie Policy explains how A313 Official Distributor collects, uses, and protects your personal data when you visit or shop on a313.nl, a313.eu and a313.de. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR).

Who We Are

A313 Official Distributor operates the websites a313.nl, a313.eu and a313.de. We are based at Het Gangboord 29, 9206 BJ Drachten, the Netherlands, and can be reached at info@a313.eu or +31 645 771 838.

Information We Collect

We collect the following types of data:

  • Information you provide — name, email address, phone number, and shipping/billing address (for example through forms, account registration and purchases), and any additional information you share when contacting us or leaving a review.
  • Information collected automatically — IP address, browser type, operating system, device type, pages visited, time spent on the site, and similar analytics data.
  • Cookies and tracking technologies — small files and tools that remember your preferences and help us measure site performance (see "Cookies & Tracking" below).

How We Use Your Information & Legal Basis

We process your personal data on the following legal bases:

  • Consent — for sending newsletters and promotional communications.
  • Performance of a contract — to fulfil orders, process payments, and manage shipping and returns.
  • Legal obligation — to keep records for tax and regulatory compliance (for example, financial records are kept for 7 years).
  • Legitimate interests — to improve our website, prevent fraud, and provide customer service.

Cookies & Tracking

Cookies are small text files stored on your device when you visit our website. We use:

  • Essential cookies — required for core functionality such as login and the shopping cart.
  • Analytics cookies — measure site performance and help us understand how visitors use the site (for example, Google Analytics).
  • Marketing cookies — used to deliver relevant content and advertising.

You can accept or reject non-essential cookies through the cookie banner on our website, and you can manage or delete cookies at any time through your browser settings.

Third-Party Service Providers

We share data only with GDPR-compliant providers who help us run our store, and only as needed to perform their services:

  • Payment processing — Stripe, PayPal, iDEAL.
  • Shipping and fulfilment — Monta, PostNL.
  • Analytics — Google Analytics (with IP anonymisation enabled).
  • E-commerce platform — Shopify, which hosts our online store.

How Long We Keep Your Data

  • Account information — until you delete your account.
  • Purchase records — 7 years, as required by tax law.
  • Reviews and comments — retained until you request their removal.

Your Rights Under the GDPR

You have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Rectification — correct inaccurate or incomplete information.
  • Erasure — request that your data be deleted, except where we are legally required to retain it.
  • Portability — receive your data in a portable format.
  • Withdraw consent — opt out of marketing communications at any time.
  • Complain — lodge a complaint with your local Data Protection Authority.

To exercise any of these rights, contact us at info@a313.eu.

Data Security

We use industry-standard measures to safeguard your data, including SSL encryption for data transmission, secure server environments, and regular monitoring for unauthorised access.

International Data Transfers

If your data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or an adequacy decision.

Children's Privacy

Our services are not intended for children under 16, and we do not knowingly collect data from children.

Embedded Content

Pages on this site may include embedded content (such as videos). Embedded content from other websites behaves as if you had visited that other website, and those websites may collect data about you, use cookies, and monitor your interaction with that content.

Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Changes will be posted on this page with a revised "last updated" date. For significant changes, we will notify you by email or with a notice on our website.

Contact Us

If you have any questions or complaints about this Privacy & Cookie Policy, please contact A313 Official Distributor:

  • Email: info@a313.eu
  • Phone: +31 645 771 838
  • Address: Het Gangboord 29, 9206 BJ Drachten, the Netherlands